Insights on Incentives has as its sole purpose the facilitation of thought and discussion on the subject of incentive compensation for banks and credit unions.  Once a month NSS will be sending out an e-mail with one insight on the area of incentive compensation.  The insights will come from our research, discussion with customers and finally, those of you who decide to offer an insight on this important sales management issue.

Team based pay is being implemented in many financial institutions. If you are not comfortable based on reviewing your results that Team-based pay was the differentiator, then consider surveying your people. The following are some survey questions developed at the Institute for Employment Studies as published in the July/August Compensation and Benefits Review regarding attitudes towards Team pay.

I made a contribution towards the achievement of the targets?
Everyone pulled their weight?
I made a special effort to meet the targets?
The targets chosen were the right ones?
The targets were fair?
The targets were sufficiently under our control?
I had confidence in the way in which achievement of the targets were measured?
Team-based pay improved performance here?

Insights on Incentives is brought to you by NSS Corp.