Insights on Incentives has as its sole purpose the facilitation of thought and discussion on the subject of incentive compensation for banks and credit unions. Once a month NSS will be sending out an e-mail with one insight on the area of incentive compensation. The insights will come from our research, discussion with customers and finally, those of you who decide to offer an insight on this important sales management issue.
March 2008
Reward Management – The Role of the First Line Manager
Recent research on reward management and practices stresses the importance of the role of the first line manager. The first line manager is often the difference between getting mediocre results and absolute success. Getting there means the following:
• Having the first line manager involved in the development of
a reward program
•
Ample training on the program before it is released
•
Make sure they are enablers for their subordinates
•
Get their feedback from their experiences with the reward program to
get valuable input for new plan modifications.
The first line of management is a tough job. They need your support.
No better place to invest your time.
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Insights on Incentives is brought to you by NSS Corp.
