As a complete solution,
NSS PERSPECTIVE Teller offers more efficient transaction processing.
It also supports a wide variety of peripheral devices, including
document, receipt, and passbook printers and magnetic card readers/encoders.
NSS PERSPECTIVE Teller helps you:
- Improve
productivity with time-saving operational features
for handling monetary transactions, answering customer
inquiries, and
controlling cash. It is also designed to support both novice
and experienced tellers.
- Improve customer service by
supporting both on-line and off-line processing.
- Improve security with
various user and supervisor authorizations, including remote
overrides, as well as signature
and/or photo verification
(a system option).
- Reinforce training with on-line help and prompt lists. The system's
teller training mode also allows tellers to gain valuable hands-on
experience by practicing real transactions without affecting branch
totals.
NSS PERSPECTIVE Teller provides two types of transactions:
monetary and control. Monetary transactions include deposits,
withdrawals,
and inquiries for accounts such as DDA, Savings, CDs, and Loans.
Control transactions support functions such as displaying teller
and branch totals, active tellers, and electronic journal items.
Transaction Processing Features:
- Batch
processing
- Printing
receipts and forms
- Off-line
processing when the host is down
- Stand-alone
processing when the branch file server is down
- On-line
help
Data
Entry Features:
- Transaction
code access for experienced tellers
- Customer
group mode for a series of transactions
- Item
list for adding a group of checks in a transaction
- Calculator
that can fill totals to the current data entry field
- Repeat
Key for re-selecting the previous transaction with a single
keystroke
- Reversal
Key to ease transaction reversals
- Transaction
linking to ensure that two transactions are performed concurrently
- Duplicate
printing to produce an extra receipt
- Floating
teller to allow any teller to work at any workstation
Cash
Control Features:
- Electronic
journaling of each transaction
- Cash
drawer balancing
- AM/PM
processing
- Branch
totals reporting
Security
and Maintenance Features:
- User-defined
security levels
- Supervisor-only
and officer-only transactions
- Teller
transaction override
- Supervisor
override at the teller workstation or a remote workstation
- Interface
to SQN Signature verification
Branch
Reporting
- Staffing
analysis
- Large
currency deposit and withdrawal
- Waived
fees
NSS PERSPECTIVE gives you a solid technology foundation
that can grow along with your institution. Product Support
NSS Corp offers support agreements for all NSS standard and customized
software. Maintenance of customized software gives you a high level
of support from consultants who understand your exact requirements.
NSS Corp maintains the latest version of your application at our
corporate headquarters and can respond to your questions quickly
and efficiently. This level of support reduces the expense of in-house
support and ensures continuity in your customization image.
Under NSS PERSPECTIVE Solutions support agreements, you can take
advantage of these services:
- Toll
Free Telephone Support, anywhere in the United
States during normal business hours
- New
Releases to standard offerings
- Problem
Diagnosis and Correction for all NSS software
residing
on your host, controllers,
or personal computers
- Documentation
Upgrades when necessary with software fixes
or new
releases
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